Frequently Asked Questions

About Us


Who are TasVacations? And Why Book with Us?

TasVacations is Tasmania’s own travel company. We only sell Tasmanian holidays and you will benefit from our experience. We have been an active member of the Tasmanian community for over 20 years and during that time we have created holiday dreams for tens of thousands of people. We are based in Tasmania and that gives you the assurance that we have the knowledge and the expertise to provide you with the best value holiday.

What services does TasVacations offer?

As a specialist in Tasmanian travel and self-drive holidays your TasVacations Travel Consultant will provide their local knowledge to create your ultimate holiday including:

  • Accommodation
  • Car and campervan hire
  • Tours and attractions
  • Flights from other Australian cities to Tasmania and within Tasmania
  • Spirit of Tasmania - passenger & vehicle ferry between Port Melbourne (VIC) and Devonport (TAS)
  • Multi-day tours including specialised walking and biking holidays
  • Airport transfers and coach transport
  • Customised group tours created by a specialised Groups Coordinator
  • Self-drive holidays on King and Flinders Island


Tailored Holiday Packages


Can I customise my own Tasmanian holiday?

Most definitely! We specialise in bespoke holiday packages and can tailor any of our popular self-drive holiday packages to suit your own budget and the style of holiday you desire.

Can I compare flights and hiring a car with bringing my own vehicle on the Spirit of Tasmania?

Of course! Contact one of our friendly travel consultants and request a comparison quote. They will be able to provide you with a detailed quote for both options of travel.

Do you offer Equal Access or ground floor/walk in shower rooms?

Yes, many of the properties we include in our program offer ground floor accessible rooms and walk-in shower options. Please make your TasVacations Travel Consultant aware that you require equal access accommodation and we can ensure the correct room types are booked for your requirements.

I am travelling by myself, what would the price be for 1 person?

The majority of our popular holiday packages are priced based on per person, twin share. If you are travelling alone, you will generally have to double this per person price. The exception is if there are tours or attractions included in the package as you will only need to pay for one ticket per attraction. All our packages can be tailored to solo travel, please just let our travel consultants know what package you are interested in and we can provide you with a detailed quote.

Can you organise a group booking for my special interest, car club or school group in Tasmania?

We would love to assist you in bringing your group to Tasmania. We have a dedicated Group Travel team who specialise in planning for groups of any size of 10 people or more visiting Tasmania. Whether you are planning a short stay or a statewide tour, we can expertly and easily arrange your groups visit to Tasmania. We cater for all types of groups including, but not limited to, corporate groups, conference and incentive groups, friends or large families travelling together, school groups, sporting groups, special event or common interest groups. We also specialise in touring groups bringing their own cars and motorbikes to Tasmania.


Visiting Tasmania


Can I fly direct to Tasmania?

Yes, you can fly direct to Tasmania from Melbourne, Adelaide, Sydney, Gold Coast and Brisbane. Our consultants can book flights with Virgin Australia, Qantas, Jetstar and Tigerair Australia as part of your holiday package. Ask us for the latest airfare deals. Interconnecting flights are also available from all other capital cities and major metropolitan areas.

How long does it take to fly direct to Tasmania?
FLIGHT DURATION
FROM/TO HOBART LAUNCESTON
Melbourne 1:15 1:00
Adelaide 1:50 -
Sydney 1:55 1:45
Gold Coast 2:30 -
Brisbane 2:50 2:35
How often does the Spirit of Tasmania Sail?

There are nightly sailings between Port Melbourne and Devonport and vice versa aboard the Spirit of Tasmania, enabling you to bring your own vehicle. Over the peak season (between September and May) day sailings are also available.

How long does the Spirit of Tasmania journey take?

The journey across Bass Strait takes between 9 and 11 hours.

When is the best time to visit?

Each season in Tasmania has its own appeal, making anytime a great time to visit! During the summer months it is festival time and can be very busy – make sure you book early! Autumn is the best time to sample some of Tasmania’s renowned fresh produce at events like the Taste of the Huon or Agfest. In Winter, cosy up in front of a log fire or indulge at the Chocolate Winterfest in Latrobe. Winter is also a cheaper time to travel in Tasmania and crowds are smaller. In Spring, come to see the lush green country side and the magnificent heritage gardens in bloom.

How many nights do I need to plan my holiday for?

If time is not on your side, we recommend a minimum of 7 nights to get a taste of the state’s highlights. For an even more relaxed 7-night holiday, we recommend basing yourself in specific regions and taking your time to really get a feel for our way of life.

If you plan to circle the entire Island, we recommend a minimum stay of 10 nights. Although Tasmania is Australia’s smallest state, it packs a lot into its small area. A 10-night itinerary gets you to all our iconic areas with time to stop along the way.

If you want the luxury of additional time to discover some of Tasmania’s hidden treasures not usually possible on shorter itineraries, we recommend 14 – 21 nights depending on your available time and budget. This longer stay allows time for additional sightseeing, tours and attractions, and also lets you experience local events, markets and the relaxed Tasmanian way of life.

Do I need a passport?

No, as Tasmania is a state of Australia you do not need a passport or visa to enter.

What is the best way to get around Tasmania?

Whether you hire a car, campervan or take your own vehicle on the Spirit of Tasmania, having your own transport is the best way to see our island state, as, particularly in regional areas, public transport can be limited. Most people choose to travel in a loop around Tasmania which avoids the need to backtrack and provides the opportunity to visit the majority of Tasmania’s main highlights.

Will I have phone and internet access in regional areas of Tasmania?

All of Australia’s main telecommunication companies operate in Tasmania. Telstra offers the best mobile coverage across the state however in some areas of regional Tasmania coverage can be limited. In some regional areas, such as Cradle Mountain, Wi-Fi may be limited to areas like hotel reception. However, there are over 50 free Wi-Fi hotspots around Tasmania to help visitors share their holiday experiences with friends and family. This service gives visitors access to 30 minutes of free Wi-Fi for each device, at each network location, each day. For the location of the free hotspots visit the Wi-Fi hotspots website.

What are the styles of accommodation available?

We can create your own bespoke holiday by selecting any of our range of accommodation options in Tasmania that suit your budget. From luxury lodges, hotels, motels, Bed & Breakfast to holiday cabins and self-contained apartments - the choice is yours!

When should I book my Tasmania holiday including tours and attractions?

This really depends on the time of year you wish to travel. Tasmania is well known to book-out over peak periods including Christmas, New Year and Easter. If you are interested in visiting Tasmania during these times or in the busier summer months you really need to book well in advance (at least 6 months prior), to secure your accommodation preferences. If you intend to travel during the quieter winter months then you may have more flexibility in when you book, however do keep in mind key events that happen during winter that create high demand for accommodation and car hire.

Is Tasmania a suitable holiday destination for families?

Most definitely. Tasmania has so much to offer all members of the family, young and old. Many of our partner properties offer multi-room accommodation options and most offer cot hire. Let our travel consultants know about your family and their interests and we will tailor a holiday package suitable for you all.

Do I need to pay to enter Tasmania’s National Parks?

Yes, there is an entry fee for all Tasmania’s National Parks. The money raised protects and maintains the parks for the future. We recommend you purchase a National Parks Pass allowing entry into all 19 statewide parks. These passes are valid for up to 8 weeks and are $60 per vehicle (up to 8 people). You must display this pass while in any national park. Some TasVacations packages include a National Parks Pass as a component and additional purchase is not required.

What are the Southern Lights and when is the best time to see them?

“In brief, the Northern and Southern Lights have the same origin. Auroras occur when fully charged particles burst from the sun, creating a solar wind. This solar wind is drawn to the North and South poles, producing nature's finest light show. Don't expect to see a dancing rainbow with the naked eye though, you'll need a camera.”

“Winter is the ultimate time to witness nature's nightclub, as night falls earlier at this latitude. That said, the Southern Lights can be seen year-round from Tasmania. No one knows precisely when a light show may occur. Space weather maps and predictions are helpful, but ultimately the sun decides. The Aurora Australis Tasmania Facebook page is a great way to keep up with real-time sightings.” Alice Hansen - Tailored Tasmania. For more information read Alice’s article Chasing Tassie’s Southern Lights.


Weather


What sort of weather can I expect in Tasmania?

Tasmania has four distinct seasons. The warmest months are December, January, February, and March. Autumn still has sunny days. Winter runs from May through August. However, because we sit beside the Southern Ocean, the world's weather engine, our climate can vary greatly - on any given day.

The average maximum daily summer temperatures sit between 17 and 23 degrees celsius and winter daily temperatures between 3 and 11 degrees Celsius.

Rainfall varies dramatically across the island. Hobart, with an average of 626 millimetres is Australia's second-driest capital city (after Adelaide), while on the West Coast an annual average of 2,400 mm ensures the rainforest thrives.

Where does it snow in Tasmania?

The Central Highlands and the more mountainous areas often get snowfalls in the winter months. However, snow rarely settles at sea level.

Mount Wellington in Hobart has sporadic snow in the colder months (although it's even been known to have snow in December), and you can drive up the mountain to meet it.

Ben Lomond in the north-east, a 1-hour drive south of Launceston, is the perfect place for downhill and cross-country skiers. Mount Mawson at Mount Field National Park in the south (90-minute drive from Hobart) is also a great spot after heavy snowfall. During the season, ski tows operate at both locations.


Meals & Dining


What sort of food is available in Tasmania?

Tasmania is a great place to learn about and try fresh produce. You can find it at farmers markets and in local eateries, from pubs to high-end bars and restaurants. You can even stop and buy from roadside stalls – in Tasmania you'll still find honesty boxes all around the state.

Tasmania is also home to some of Australia's leading cool climate wines with our pinot noir and sparkling wines attracting the interest of wine makers from around the world. Our clean, green environment is also ideal for producing cider, whisky and gin. You'll find our boutique breweries and distilleries showcasing their wares at cellar doors where you can sample the produce and talk to the maker.

Foodies can learn how to prepare amazing plates at cooking schools, pick fresh produce straight from the source and sample excellent dishes and produce at food festivals and master classes.


Airport & Spirit of Tasmania Information


Hobart Airport

Hobart Airport is located in Cambridge, just 17 kilometres or a 15-minute drive from the city of Hobart. A dual-lane highway connects the Airport to the city. We can organise for you to collect your hire car from the airport or alternatively can book coach transfers for you to your accommodation.

The Hobart Airport opens at 4am and closes at 10.30pm. However, these times may be adjusted to suit arriving and departing flights when necessary. The airport is unable to accommodate travellers overnight in the terminal.

Launceston Airport

Launceston Airport is located 15 kilometres south of Launceston on the Evandale Main Road, 3 kilometres from the Midland Highway Junction and 5 kilometres north of Evandale. We can organise for you to collect your hire car from the airport.

The Launceston Airport opens at 5am and closes at 10.30pm. However, these times may be adjusted to suit arriving and departing flights when necessary. The airport is unable to accommodate travellers overnight in the terminal.

Spirit of Tasmania

Spirit of Tasmania operates two ships which sail between Port Melbourne and Devonport, departing both locations most nights as well as operating day sailings during peak periods.

Spirit of Tasmania's Melbourne terminal is located at:
Station Pier
Waterfront Place,
Port Melbourne, VICTORIA, 3207

Spirit of Tasmania's Devonport terminal is located at:
The Esplanade
East Devonport, TASMANIA, 7310

Check-in commences 2.5 hours prior to departure and closes 45 minutes before the ship is to set sail. If you have special needs, you must check in at least 2 hours prior to departure. Remember to have a driver’s licence or passport with you, as photo ID is required to check-in.

The Spirit of Tasmania offers accommodation options to suit all budgets. Deluxe Cabins or Twin or Four Bed Cabins come fully equipped with private ensuites, air conditioning/heating and bedding. Cots can be arranged; however, you do need to provide your own bedding for your infant. Recliners are also available as a great low-cost alternative.


School Holidays


When are the school holidays in Tasmania?

Tasmanian schools have 4 terms a year. The Autumn holidays fall in April, the Winter Holidays in July, Spring holidays are September/October and Summer holidays run from December – February.

For a full list of Tasmanian Public Holidays and Australia wide school holiday dates click here.


Smoking in Tasmania


What is the smoking policy in Tasmania?

Tasmania has some of the toughest smoke-free area laws in the country. You cannot smoke in many public areas where people, especially children, gather. You cannot smoke in cafes, bars, restaurants or other public buildings. You also cannot smoke in rental cars or accommodation. For full details on Tasmania’s smoking policy visit this website.


Shopping in Tasmania


What are the shopping hours in Tasmania?

Tasmania has seven-day trading, however not all shops are open on Sundays. Although hours vary between businesses, normal retail hours are approximately Monday – Friday 9am – 5.30pm, Saturday 9am – 5pm and Sunday 10am – 4pm. There are many great markets held on weekend’s right around the state – ask us for details when booking.


Tipping


Do I need to tip in Tasmania?

No, due to minimum wage requirements within Australia it is not customary or expected that you provide a tip. However, you can choose to provide a tip if you believe your food or service was exceptional.

What is the official currency of Tasmania?

The official currency of Tasmania is the Australian Dollar ($).


Driving in Tasmania


What sort of drivers’ licence do I need to drive in Tasmania?

To be able to drive in Tasmania you need to hold one of the following valid drivers’ licences:

  • A driver's licence issued by any state or territory in Australia or New Zealand.
  • A driver's licence issued by any United States, territory, or possession.
  • A valid driver's licence issued by a country participating in the 1949 Geneva convention on Road Traffic or the 1943 Convention on the Regulation of Inter-American Automobile Traffic.

Any foreign drivers must carry a driver's licence written in English. Anyone carrying a non-English licence must also present an International Driving Permit that is written in English.

International driving permits serve only as a translation and are valid if presented in conjunction with an official driver's licence of the issuing country.

Which side of the road do you drive on in Tasmania?

In Tasmania we drive on the left-hand side of the road.

What is the speed limit in Tasmania?

In Tasmania speed limits are generally 50km/h in built-up areas and 100km/h outside cities and towns, unless otherwise sign-posted. On some Tasmanian highways the speed limit may be 110 km/h, this is clearly sign posted on those highways. The maximum speed limit on all gravel roads in Tasmania is 80 km/h unless otherwise signposted.

What is the cost of fuel in Tasmania?

Fuel prices change regularly in Tasmania, for an up-to-date fuel price comparison visit the PetrolSpy Australia website or download their app from the App Store or on Google Play.

What are road conditions like in Tasmania?

Self-drive holidays in Tasmania are made easy in Tasmania with good roads, light traffic and short travelling distances between major towns and cities. In some regions of Tasmania roads can be quite windy, so extra time should be allowed for your journey. From dusk to dawn, please slow down to avoid native wildlife. In winter, slow down and be mindful of ice and snow on the roads, particularly in highland areas.


Rental Cars


What sort of drivers’ licence do I need to hire a vehicle Tasmania?

To hire a vehicle in Tasmania you must have held a valid driver's licence for at least 12 months and must present it at the time of rental. The licence must be valid at the time of rental and remain valid throughout the rental period. All drivers must meet these requirements.

Individuals with Learner’s permits, provisional, probationary, suspended, revoked, expired, cancelled, or surrendered licences cannot hire vehicles.

What is the minimum age to drive a rental vehicle in Tasmania?

Most car rental companies require drivers to be over the age of 25. Some companies however have a lower minimum age requirement, such as 21-25, which may incur a daily surcharge. These minimum age requirements may also restrict the types of vehicles you will be able to rent. There is no maximum age required to rent a vehicle if you still have a valid drivers’ licence.

What is included with my car rental?

Your fully inclusive car hire rental includes daily rental fees with unlimited kilometres, all airport surcharges, reduced liability coverage, administration fees and the vehicle registration fee.

What is reduced liability coverage?

Vehicle liability is the amount shown in the rental agreement that you must pay in the event of damage, theft of the vehicle or third-party loss. All the rental vehicles that TasVacations sell include reduced vehicle liability coverage. This cover minimises the amount you are required to pay should anything happen to your hired vehicle. TasVacations can access lower daily rental rates if you prefer, but the excess is substantially higher and additional rental fees are also payable on collection of your vehicle.

Can I take my rental car to Bruny Island and on the Bruny Island ferry?

Yes, the rental companies we work with do allow their vehicles to be taken on the Bruny Island Ferry Service and driven on Bruny Island roads providing that written authorisation is obtained from the rental company prior (in addition to your Terms and Conditions of Standard Rental Agreement and acts). Please note that due to the isolated nature of Bruny Island and its access limitations, breakdowns and accidents can be difficult to attend to and can take up to 24 hours for an agent to attend a call out on Bruny Island.

Under no circumstances will the rental companies or TasVacations cover any additional expenses you may incur due to such a delay, including but not limited to costs associated with hotel and airlines arrangements.

Can I take my rental car on unsealed roads?

Yes, car rental vehicles can be driven on gazetted unsealed roads (those roads marked on a map) in Tasmania. You cannot take rental vehicles off road.

Are the rental cars manual or automatic gearboxes?

Most rental cars are automatic gearboxes. If you have a specific request for a manual vehicle, please let our team know and we will try our best to accommodate you.

What should I do in the event of an accident or vehicle breakdown?

In the event you have an accident, the first thing you should do is contact the police assistance line to report the incident. Next contact the location where the car was rented from to report the accident and obtain further advice.

Our car rental partners provide 24-hour full roadside assistance to all their vehicles. For any vehicle breakdowns contact the roadside assistance number found on the back of your contract folder provided by the rental company. If the contact number is not available contact the location where the car was rented from for further advice.

I am travelling with a child. Do I bring my own child safety seat?

If you wish you can bring your own child safety seat. Airlines allow guests travelling with a child 1 car seat or booster seat per child as checked baggage free of charge. Alternatively, car rental companies can provide child safety seats at an additional cost. We can reserve a safety seat for you when your car hire is booked and organise for it to be available on collection of your rental if you advise us on booking. The additional cost for the seat is payable direct to the car rental company on collection of your vehicle.

Can my spouse drive the vehicle?

Yes, your spouse or life partner (with the same home address and surname) can drive the vehicle without being signed on as an additional driver.


Motorhome & Campervan Hire


What is included with my motorhome/campervan hire?

With Britz Campervan Hire your rental includes:

  • Daily rental including unlimited kilometres
  • Standard vehicle liability coverage with $7,500 damage excess
  • All bedding, linen, towels, cutlery, crockery, cooking utensils and cleaning equipment
  • In-vehicle tablet with GPS, camper help and more
With Cruisin’ Motorhomes your rental includes:
  • Daily rental including unlimited kilometres
  • Maximum Cover Package with full reduced liability coverage with $0 damage excess; GPS navigation system, pre-purchase gas, outdoor table and chairs (chairs per person), baby and or booster seat (if required)
  • All bedding, linen, towels, cutlery, crockery, cooking utensils and cleaning equipment

What is the minimum and maximum age to hire a motorhome or campervan in Tasmania?

Drivers must be at least 21 years of age with a full unrestricted Australian drivers licence. The maximum driver age is 79 years.

Are there any roads in Tasmania that I can’t take my hired motorhome/campervan?

Britz Campervan Hire vehicles and Cruisin’ Motorhomes can only be driven on sealed/bitumen roads or well-maintained roads. The only exception to this are well-maintained access roads of less than 12km to recognised campgrounds.

Can I take my pet with me in my hired motorhome?

Service dogs are permitted to travel in your rented vehicle. Unfortunately, no other animals are permitted in the vehicle.

Can I smoke in my hired motorhome?

No, smoking is not allowed. Heavy penalties apply to traces of smoke found in any hired vehicle.

Are the motorhomes/campervans manual or automatic gearboxes?

Motorhomes/campervans booked through TasVacations offer both manual and automatic transmission vehicles. If you have a preference, please let your consultant know and they will advise you of the vehicle types suitable.

Is breakdown cover included with my rental?

Yes, 24-hour roadside assistance is included in your rental.


Making a reservation


How do I book my self-drive holiday?

Please contact your nearest travel agent, our office in Hobart on 1300 827 822 or contact us via our website to book your self-drive holiday. Please request with your agent that they book through TasVacations to ensure that you receive all our offers and bonuses.

How much deposit do I need to pay? And when do I need to pay the balance of my holiday?

$100 per person is payable at the time of booking to confirm your holiday itinerary. The balance of fares will be payable thirty days prior to your departure. If airfares or sea travel are part of the itinerary, these will need to be paid in full when booking to be able to confirm and these components are non-refundable. Bookings made within 30 days of travel will require full payment at the time of booking. Bookings paid by credit card will attract a surcharge. Bookings made within 14 days of travel will attract a priority booking fee of $50.

What information do I need to provide?

To book with TasVacations you will need to complete our Booking Form (once you are happy with your customised quote) and include your payment details.

This form requests the following details:

  • All passenger’s full names and dates of birth for any children under 14 years
  • Mobile number (preferred), home phone or email address
  • Vehicle details if travelling on the Spirit of Tasmania
  • Car hire pick up/drop off dates, locations and times if known
  • Any additional special requests i.e. cot hire or walk-in showers
  • Credit card payment authorisation (Direct deposit payments are also available)

Can I book a holiday without car hire?

Yes, you certainly can book a holiday with TasVacations without car hire. If you are choosing to bring your own vehicle to Tasmania on the Spirit of Tasmania we can arrange these travel details for you. Alternatively, if you do not wish to drive we can book coach transport for you between Burnie, Devonport, Launceston and Hobart with connections to many regional centres. Airport transfers can also be arranged between Hobart Airport and the city centre.


Travel Insurance


Do I need travel insurance for my holiday?

We strongly recommend for all intending travellers that you ask us or your Travel Agent for full details regarding travel insurance. Travel insurance covers you for things such as cancellations, medical expenses, rental vehicles insurance excess and lost, stolen or damaged personal effects.

Does our holiday cost include insurance?

No, your holiday quote does not automatically include travel insurance. Please ask your travel consultant to include it in your quote if you intend to take out cover.

Should I get separate travel insurance or just use my credit card travel insurance?

Even if you have travel insurance included with your credit card it is a good idea to compare the cover you receive with your credit card to that which you would receive if taking out separate travel insurance.

You should check things like:

  • How is the cover activated? – do you need to specifically notify your credit card provider that you are travelling?
  • Who is covered? – some policies don’t cover spouse, children or additional cardholders
  • What is covered? – does your policy cover things such as rental vehicle insurance excess or medical expenses
  • Cover limits – the amount you’ll receive if you successfully make a claim
  • Exclusions – what is excluded from claims
  • Age restrictions – some insurance policies have age restrictions

You should also be aware that most credit card travel insurance usually only covers you for the trip you have paid for on your credit card and only for overseas travel. If you want travel insurance for trips within Australia (i.e. Tasmania), you should consider taking out separate travel insurance.

No policy is the same, especially when it comes to what's covered and the exclusions. Your friendly TasVacations Travel Consultant will happily provide you with a quote and policy details for separate travel insurance.


Making Payments


How do I make a payment?

Payments can be made to TasVacations via Electronic Funds Transfer; Cheques; International Bank Transfer or Credit Card.

Electronic Funds Transfer
Direct Deposits can be made into the following bank account. When paying via the internet please use your reservation number (e.g.1459) as the payment reference so we can track your payment and ensure it is allocated to the correct booking. You must also advise us when you make the deposit.

Account Name: Tas Vacations Pty Ltd
Branch: ANZ Hobart
BSB: 017 010
Account Number: 26957 4226

Cheques
Cheques can be mailed to our office for payment, but only if there are more than 14 days until commencement date of travel - see address below. Please make them payable to TasVacations Pty Ltd and mark the reservation number on the reverse.

TasVacations
GPO Box 1202
HOBART, TAS, 7001

International Bank Transfer
ANZ Swift Code: ANZBAU3M.
An additional $20 fee applies for all International Bank Transfers.

Credit Cards
Transaction Fees: In an attempt to recover some of the fees charged by the major banks, all payments made by Visa and Mastercard will attract a credit card transaction fee of 1.6% and 2.8% for American Express, Diners Club and JCB Card of the total payment value. Debit card (Visa/ Mastercard) fees may not apply. If paying with an international credit card please request our international booking form.

Can I make part or split payments on the holiday balance?

Yes, you can make as many payments as you wish. The balance of your holiday must be paid 30 days prior to departure.

Can I use more than one credit card to pay for my holiday?

Yes, you can pay for your holiday with as many different credit cards as you like.

Are there additional charges for using a credit card to pay?

Yes, in an attempt to recover some of the fees charged by the major banks, all payments made by Visa and Mastercard will attract a credit card transaction fee of 1.6% and 2.8% for American Express, Diners Club and JCB Card of the total payment value. Debit card (Visa/ Mastercard) fees may not apply. If paying with an international credit card, please request our international booking form.


Cancellations & Changes


What happens if I have to cancel my booked holiday?

If for some reason you need to cancel your booking, let your Travel Agent or TasVacations Travel Consultant know immediately.

The following cancellation and amendment fees apply:

  • Prior to final payment: No refund of your deposit paid.
  • After final payment: No refund of your deposit paid plus any fees imposed by the supplier which could be up to 100% of monies paid.
  • After commencing travel: No money to be refunded once travel has commenced including unused services. No requests for refunds will be accepted 3 months after travel departure date.

In the case of all cancellations prior to travel the $100 per person deposit paid can be held on file for a period of 12 months to be used for future travel. After this 12-month period this amount will be forfeited.

Any amendments to a booking once a deposit has been paid will incur a $50 fee.

I need to change the date of my holiday. Is this possible?

Yes, this is possible if you have not confirmed your holiday and paid a deposit. It can also be possible if you have already confirmed your holiday and paid a deposit however cancellation and amendment fees may apply, and your new dates of travel will be subject to availability.


Preparing for your holiday


What sort of clothing should I pack for my holiday?

Due to the varying climate, no matter when you come to Tasmania bring a warm jacket. If you are coming in the cooler months, it’s best to bring clothing you can layer because even the winter sun can be quite warm.

What is the electricity voltage in Tasmania?

Like the rest of Australia, power point voltage is 220-240V AC, 50 Hz. Power plugs have 2 or 3 flat pins. Socket converters can be easily purchased from travel or electrical stores.


Unexpected costs


Are there any other costs I need to plan for on my holiday?

Most bookings with TasVacations include accommodation, car hire or Spirit of Tasmania fares and pre-booked tours and attractions. Other costs to keep in mind are:

  • Airfares (if not included in your package)
  • Fuel
  • Parking
  • Meals
  • Car Rental extras such as baby seats or GPS
  • Gratuities (although it is not customary, nor expected to provide tips in Tasmania)
  • Cot hire, if required (some properties include this in the pre-booked accommodation and some require a payment direct to the property)


If you have any further questions about visiting Tasmania with TasVacations, please contact one of our friendly consultants.